Help

Accounts [1]

Customer Support

We offer 24/7 assistance via live chat or email. The average response time via email is 12 hours.




How to Use [5]

Setup steps

Once you’ve registered on buypersonalproxy.com all you need to do is follow these instructions:
1. Go to Client Area
2. Login using your username and password.
3. Proxy authentication:

  1. a. For IP Auth - Autodetect or Add the ip address of the computer on which you want to use the proxies
  2. b. For User & Pass Auth - Set the username and password you wish to use for your proxies.
4. Click Save and Update
5. Click "Plan IP List" and you will be directed to your proxy list or you can download it as .txt by hitting the “Download proxy list” button.


Do I need any configuration?

You don’t need any configuration. All you have to do is copy/paste the private proxies either in ip:port or ip:port:user:pass format in your software or browser and the proxies are ready to use.


How to setup a proxy with Firefox

1. Open Firefox
2. Click the menu button and choose Preferences/Options
3. In the General panel, go to the Network Settings section
4. Click Settings…. The Connection Settings dialog will open.
5. When the Connection Settings window opens tick Manual Proxy Configuration
6. If you’re using HTTP proxy type the proxy server address in the HTTP Proxy Field and the port number in the Port field
7. Tick “Use this Proxy server for all protocols”
8. If you’re using a SOCKS5 proxy type the proxy server address in the SOCKS Host field and the port number in the Port field right next to it. DO NOT tick “Use this proxy server for all protocols” and do not fill top fields
9. Click OK


How to setup a proxy with Chrome

1. Open Chrome
2. Click on the Chrome Menu in the browser toolbar.
3. Select Settings.
4. Click Advanced.
5. In the “System” section, click Open proxy settings.

  • WINDOWS STEPS
    6. Click ON under Use a Proxy Server.
    7. Type the proxy server address in the Address box
    8. Type the port number in the Port box
    9. Click SAVE
  • MACOS STEPS
    6. In the “Proxies” tab, under “Select a protocol to configure,” uncheck every protocol.
    7. For HTTP proxy, check Web Proxy (HTTP) and type the proxy server addres and the port in specific fields.
    8. If you're using a SOCKS5 proxy click on SOCKS Proxy and type the proxy server addres and the port in specific fields.
    9. Click apply.


  • Replacement token

    We offer one replacement token available for customers in case they need proxies for specific use.
    The replacement token can be used 24H after the order was placed.






    Payment [2]

    What payment do you accept?

    We accept PayPal and Credit/Debit card payments.


    How can I get a discount?

    Details about discounts and promotions are available on our website or on our social media pages. Contact us for custom deals in case you are interested in purchasing more than 500 private proxies.




    Cancel Subscription [1]

    How to cancel your PayPal subscription?

    Click here and go to Manage Paylist from your PayPal account. or You can cancel your subscription from your paypal account.
    1. Log in to your PayPal account.
    2. Click the My Account tab.
    3. Click the History sub tab.
    4. Click the Basic Search tab.
    5. Click More filters, select Subscriptions and agreements, and then click Subscriptions.
    6. Change the date back to the year the subscription was created, and then click Show.
    7. Click Details next to the subscription.
    8. Click Cancel Subscription.




    Service Restrictions [3]

    General

    As a condition of your use of the proxies that we provide, buypersonalproxy.com warrants that you will not utilize the proxies for any purpose that is unlawful or prohibited by our terms, conditions and notices.


    Service Restriction For Fraud

    In any case of fraud attempts, buypersonalproxy.com will terminate your access to any part or all of the Service and any related service(s) at any time with or without notice, to be effective immediately.


    Service Restriction For SMTP/POP3/IMAP Mailing

    Buypersonalproxy.com does not allow the usage of of our services for SMTP/POP3/IMAP Mailing under any circumstances and the ports for these services are closed.




    Technical [2]

    Error 407

    This error suggests that your ISP IP is not whitelisted in our system. Log in to our website and autodetect your ISP IP. If your account is set to use IP authentication you won’t be able to use your proxies unless your IP is whitelisted in the client area.


    Servers maintenance

    We reserve the right for one day per month, if it is necessary, to run a server maintenance. A maintenance can last up to 24h.




    Affiliate System [6]

    Welcome To Our Affiliate Program!

    Our program is free to join but you need to agree with our websites terms and conditions, it's easy to sign-up and requires no technical knowledge. Affiliate programs are common throughout the Internet and offer website owners an additional way to profit from their websites. Affiliates generate traffic and sales for commercial websites and in return receive a commission payment.


    How Does It Work?

    When you join our affiliate program, you will be supplied with a range of banners and textual links that you place within your site. When a user clicks on one of your links, they will be brought to our website and their activity will be tracked by our affiliate software. Each purchase will earn you a commission based on your commission type.
    Keep in mind that affiliate link cannot be used with any other discount coupon.


    Real-Time Statistics and Reporting!

    Login 24 hours a day to check your sales, traffic, account balance and see how your banners are performing.


    Earnings

    Our affiliates will earn 30% monthly on any sale you refer to us! The commission applies only for the new customers you bring to our website.


    Payout

    The minimum balance required for Payout is $50.00 and you can get paid through Paypal. Payout can be done once per month(for previeous month). Payout processing may take up to 30 days after the request is sent.
    To receive a payment you need to provide us an invoice for Advertising services.
    Company information is available here.


    Which payout methods are available?

    Provided that you are eligible for payouts; BPP Affiliate will process the Payout via Paypal.